NobleOak recognised as #1 Life Insurance contact and service centre
Today we are proud to announce that NobleOak has been recognized as the number 1 Life Insurance sales contact in Australia by GRIST. NobleOak was also ranked number 2 out of 62 Australian sales contact centers across nine industries.
With the number of changes post the Royal Commission, our Client Centric Approach shone through in 2 critical behavioral categories where NobleOak ranked as the top performer namely.
- Explaining and clearly advising what the product/service can do for the customer and,
- Asking questions to check that customers are satisfied with the solution or product.
GRIST is a tactical consulting and behavioural analytics company that has worked with customer-focussed organisations for over 30 years. GRIST has benchmarked us against 70 unique sales micro-behaviours that have been proven to deliver an outstanding customer experience and win more business.
While we are very proud of the products and service we provide, a simple belief in “doing the right thing” also sets us apart.
- NobleOak believes Australians deserve better
We believe that for many of us, Life Insurance is a need, not a want. You no longer have to pay too much to protect yourself or your family.
- NobleOak believes in keeping customers happy
We ask a few more questions at application time, so you know what you’re covered for. This gives more certainty when it comes to claim time.
- NobleOak believes customers should feel confident
We ask a few more questions at application time, so you know what you’re covered for. This gives more certainty when it comes to claim time.
- NobleOak believes in a good night’s sleep
Our products have no hidden clauses or tricks. We provide great value comprehensive cover, so you can sleep more comfortably.
This is a very prestigious award for NobleOak and Proud moment for us all. A big thank you to all teams!
Find out more https://bit.ly/3fyNH9p